The features page is where you would normally find the long list of exciting features found in OverSky Calendar. We found writing it didn't adequately capture what we're really excited about: the difference we think we can make for your business. If you came here with a list of criteria and you want to see how we measure up, feel free to skip to the bottom where you'll find the traditional Software-centric list.
First, here's the list we're excited about. Click on any item for details.
In small practices, there are too many times when you have to choose between giving the present customer your devoted attention, and answering the ringing phone. While phone service will always be a big part of your customer service, as more customers make use of your online booking, your attention can be focused on the customers with more complex needs than a simple appointment booking.
For practices that don't have dedicated front-desk personnel, the catch 22 is that the more popular your services become, the less time you are available to take calls and book your services. When you're facing that final stretch, online booking can help you fill up those last few gaps in your appointment book without the expense of hiring personnel.
With booking software, you can extract reports on revenue by service, by staff person or by customer. With this information, you can make great decisions about promotions, package pricing & referral strategies.
Whether customers book through online booking or over the phone with you, if you have their email address, your booking system can be set to email appointment reminders to your clients. You can also track and report on cancelled and missed appointments so you can spot trends and work to solve them.
We like to believe that showing your customers the lengths you'll go to in order to bring them a full range of customer service options will impress them and keep them coming back. But more concretely, your services can be bundled into packages to encourage more advance booking from online customers. Customers who have been inactive for a length of time can also be retrieved in a report so you can follow up and rebook them.
When you get one of those phone calls from a customer who can't remember their appointment time, you won't have to flip through pages of your appointment book anymore. Just search for your customer's name and your customer booking screen will bring up a list of all bookings in their file.
And What About the Software?
Here's the part where we brag about ourselves a little bit. What we do is the most important part to us (that means helping you), but please read How we do it below to make sure you're comfortable with what OverSky Calendar offers. Click on any item to expand for more details. And if you have any questions, don't hesitate to call us at 1-306-221-6262.
With OverSky's seamless website integration, your customers can book appointments with you without ever leaving your website. Implementing OverSky's booking calendar on your website is as simple as pasting a code snippet into the page where you want the booking calendar to show. From there, customers can book new appointments, check appointment status and update their profile information.
There is no limit to how many services you can offer through OverSky. Different staff can offer different services. You can even set different fee structures for different staff offering the same service.
Customers will be able to log into their profiles to make new appointments or check the status and times for existing appointments. Standard customer information can be stored on the customer profile and printed on schedule sheets.
Our graphical calendar view lets you see your day at a glance. Manage existing appointments, book new appointments and schedule personal time from one screen.
Store your client list, customer preferences and booking history in the built-in contact manager. The printable daily worksheet will show your customer's contact information and customer notes so you don't miss a step.
Customize each staff record so that they offer different services, different rates or work different hours. Staff members can log into their calendar to view and manage their schedule.
Appointment sheets can be printed for the entire staff or for one staff member at a time. Get workload and financial projections with printable daily worksheets and revenue forecasts. Or track your services with in-depth service popularity reports and profitability reports.
Or call our office at 1-306-221-6262 and tell us what you want to accomplish. We can explain your options and answer any questions you may have about expanding your online presence.
In small practices, there are too many times when you have to choose between giving the present customer your devoted attention, and answering the ringing phone. While phone service will always be a big part of your customer service, as more customers make use of your online booking, your attention can be focused on the customers with more complex needs than a simple appointment booking. 
For practices that don't have dedicated front-desk personnel, the catch 22 is that the more popular your services become, the less time you are available to take calls and book your services. When you're facing that final stretch, online booking can help you fill up those last few gaps in your appointment book without the expense of hiring personnel.
With booking software, you can extract reports on revenue by service, by staff person or by customer. With this information, you can make great decisions about promotions, package pricing & referral strategies.
When you get one of those phone calls from a customer who can't remember their appointment time, you won't have to flip through pages of your appointment book anymore. Just search for your customer's name and your customer booking screen will bring up a list of all bookings in their file.